Chat Support HoursChat is monitored during business hours of the following time zones:
9am - 5pm Germany Time (GMT +1)
8am - 5pm Eastern US Time (GMT - 5)
Hours of operation may vary based on local holidays.
Connection with CherwellA Cherwell ticket will be generated at the conclusion of each chat session for your records.
A chat will automatically be closed after 10 minutes of inactivity and a ticket will automatically be generated.