Interstates is committed to caring for the health and well-being of our employees, clients, and partners. We are taking several actions to control the spread of COVID-19 in accordance with expert guidance of the Center for Disease Control (CDC), World Health Organization (WHO), and local public health authorities. We have developed an internal COVID-19 response plan and have appointed several individuals to a response team. Our philosophy as a company is to approach this situation with empathy and urgency.

The information below is reflective of our guidelines and practices as of March 30th, 2020. We continue to monitor the situation and will update this page with any fundamental changes to our plan.

Our Employees

Interstates has advised employees to follow CDC guidelines regarding illness prevention, travel guidelines, how to avoid the spread of this disease, and personal health practices, including the following:

  • General guidelines for all employees
    • Wash hands with soap and warm water frequently.
    • Stay home if they are sick.
  • If an employee has had first-hand contact* (is within 6 feet for a few minutes) with someone who has tested positive or presumptively has the virus, they must:
    • Notify their Delivery Leader or HR Representative.
    • Self-quarantine at home for at least 14 days, if symptoms do not develop employee may return to work.
    • If symptoms develop, follow return to work guidelines listed below.
  • Return to work guidelines for individuals who have coronavirus symptoms or who have tested positive for coronavirus:
    • A written note from a doctor that the individual may return to work.
    • If the employee will not have a test to determine if they are contagious, they can return to work after these things have all happened:
      • They have not had a fever for at least 72 hours (that is 3 full days of no fever without the use of medicine that reduces fevers).
      • Other symptoms have improved (ex. when cough or shortness of breath have improved).
      • At least 7 days have passed since symptoms first appeared.
    • If the employee will be tested to determine if they are contagious, they can return to work after these three things have all happened:

* If on a jobsite, employee should reach out to identified Interstates contact to determine potential exposure.

Interstates has communicated to employees stay-at-home options and encouraged remote work when possible. We are also providing benefits for sickness or caring for others for the coronavirus situation. The specific benefit options are confidential. Our priority is to continue to provide support for our team by finding ways to ease the concerns they have.

Our Offices

For employees who are not working remotely, social distancing guidelines are in place, and non-essential visitors are restricted from our office locations. Additional sanitizing measures are occurring along with several other preventative actions including:

  • Posting of several posters that encourage cough and sneeze etiquette and hand hygiene.
  • Providing tissues and no-touch disposal receptacles for use by employees.
  • Instructing employees to wash their hands with soap and water for at least 20 seconds.
  • Providing soap and water and alcohol-based hand rubs in the workplace.
  • Making sure adequate supplies are maintained.
  • Routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs.
  • Providing disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.

We are also following the CDC guidelines for mass gatherings. As of now, all gatherings of 10 or more people are prohibited. We may also temporarily close offices as needed based on the circumstances.

Jobsite Precautions

Jobsite safety precautions include but are not limited to:

  • Taking staggered breaks with no more than 10 in one area.
  • Cleaning common areas with a disinfectant cleaner daily including but not limited to job trailers, break rooms etc.
  • Social distancing when working in an area with others with no more than 10 in one area.
  • Washing hands before starting work or breaks and periodically throughout the day, either with hand sanitizer or warm soap and water.
  • Providing disinfectant sprays in common areas for all to use as needed.

Getting Through This Together

Due to the variety of services Interstates provides, Interstates has client-specific business continuity plans based on specific client needs. We are also monitoring stay-in-place or stay-at-home orders and will respond to those on an industry and state-by-state basis. Interstates will not knowingly send any employee diagnosed with COVID-19 to any client site. As the situation of COVID-19 evolves, we want to assure you that we are dedicated to serving the needs of our clients and business partners and committed to caring for the health and well-being of all employees.

Important note, if you are an Interstates employee and have questions with regards to the information on this page please reach out to your delivery leader, on-site supervisor, or HR representative.