What Leaders Do


On December 12, 2019, Dave Crumrine offered a blog entitled “Don’t Forget To Lead.” Shortly after Dave’s post, I ran across an article that talked about things that leaders do.…

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Don’t Forget to Lead!


Sometimes in the fury of change, we cope. We do what comes automatically to us in the moment. People ask us their questions and we answer them. People complain, and…

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Agile Leaders are Responsive


Over the past year, you’ve likely heard the term agile coming from Interstates. Our focus on agility is part of being an enduring company that provides stability for our employees…

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Leading Change is Hard


What’s harder than going through change? Short answer: Helping someone else go through change. Long answer: In my experience, helping others go through change proves to be more of a…

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Mindset Shift for Accountability


A couple of weeks ago, I had the opportunity to train several Interstates leaders on accountability. As I was preparing for the training, I did all the normal stuff (found…

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Coaching and Providing Opportunity


After reading multiple definitions of coaching by Eric Parsloe, John Whitmore and Richard Luecke, I created my “own” summary definition of coaching: an interactive process that enables learning and development…

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