On-Demand Support Services

There When You Need Us

Support services reduce maintenance staff and provide instrumentation technicians with specific skill sets that have become increasingly difficult to find.

Interstates offers professional on-demand support services to ease the burden of your in-house instrumentation maintenance technicians.

We tailor on-demand support services to accommodate the specific needs of your facility.

Interstates will provide on-demand support services as part of your regular maintenance agreement or on an as-needed basis.

On-Demand Support Services

Interstates On-Demand Support Services include:

  • 24-hour hotline for troubleshooting instrumentation issues
  • 30-minute guaranteed response time (with purchase of a support contract)
  • On-site technical instrumentation assistance within one day, if needed
  • Strategically located instrumentation technicians to reach you quickly

A site audit typically provides the essential starting point to customize your on-demand support agreement.

Training Services

As instrumentation intelligence and technical complexity continues to increase, the need for expert training becomes even more imperative.

Interstates offers training on installed instrumentation that includes maintenance, configuration, calibration, and installation.

We can also provide training on troubleshooting instruments and their installation.